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CONTENTS
(Issue #15 - Jun/Jul 2013)



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Hospitality Today magazine   The Hospitality & Tourism Summit 2013 - analysis: Where's the Beef? page 4

Hospitality Today magazine   The Hospitality & Tourism Summit 2013: Ibrahim calls on Government to Act - page 7

Hospitality Today magazine   The Hospitality & Tourism Summit 2013: Christopher Rodrigues says "Are we going to snatch defeat from the jaws of victory?" - page 8

Hospitality Today magazine   Julia Hands of Handpicked Hotels: exclusive interview - page 9

Hospitality Today magazine   The Cavendish hotel looks to a new era in Ascott group - page 13

Hospitality Today magazine   News from Suppliers - page 14

Hospitality Today magazine   National Waiters Day - June 23rd - page 15

Hospitality Today magazine   The Arena Lunch and Horizons Briefing, July 17th - page 16

Hospitality Today magazine   UK Tourism Statistics 2013 (from the Tourism Alliance) - page 17

Hospitality Today magazine   The EU "Olive oil bowl ban" fiasco turns to farce - page 23

Hospitality Today magazine   Managing your online reputation, by Rupert Gutteridge of Guestline - page 24

Hospitality Today magazine   Top tips from the hotel inspectors, by Gary Swarbrooke of QIT - page 29

Hospitality Today magazine   The 'discerning less able' could bring you profits, by Fiona Jarvis - page 32

Hospitality Today magazine   VisitBritain's new Tourism Strategy to 2020 (in full), introduced by Secretary of State Maria Miller - page 34


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PRs - see our 2013 Forward Features List.



Ufi Ibrahim, CE of the BHA: "Government must act, not just talk" see p7


Christopher Rodrigues CBE, Chairman of VisitBritain: "are we going to snatch defeat from the jaws of victory?" see p8


Willie Walsh: see p5


Julia Hands, CEO of Handpicked Hotels: see p9





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